Help centre

A little guidance.
A clearer next step.

Find your way around learning tools, accounts and research. Open a question below to get started.

Learning & getting started

Can I try the teaching tools without an account?

Yes. Physics in IONM tools are available without registration. Neuroanatomy, Electrodes & stimulation, and Pathways & mapping are locked for now.

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How do I register for the learning modules?

Create a free account using the existing ionm.app registration page, then follow its verification instructions. Contact us if you need help confirming access to a learning workspace.

ASET accreditation is pending.

Create a free account ↗
Where should I start?

Try Ohm’s law for an introduction to voltage, resistance and current. The other teaching-tool groups are locked for now.

Accounts & team access

Does an account give me access to every application?

Application access depends on your role and workspace permissions. Creating an account does not automatically unlock research or organisational workspaces. Contact us to discuss the access you need.

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How can my organisation get started?

Tell us about your team, the workflows you want to explore and your onboarding needs. We can discuss the appropriate applications, roles and review arrangements.

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What should I include when reporting a problem?

Share the page or tool name, what you expected, what happened and your browser or device. A short set of steps helps us understand the problem.

Please do not send passwords, verification codes or identifiable patient information.

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Research & interpretation

What are the research focus areas?

Our focus areas include waveform understanding, human-supervised tools, multimodal research and interactive education. Visit Research Lab for a high-level overview.

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Can these tools guide a clinical decision?

The teaching previews are educational schematics and simulations. Research outputs have not been established as clinical decision support. For actual monitoring, follow your organisation’s protocols and qualified clinical review.